Client Services Inc

  • Government/Court Client Relationship Manager

    Job Locations
    US-MO-St. Charles
  • Overview

    Client Services, Inc. (CSI), an ‘A+’ BBB Accredited call center located in St. Charles, Missouri, is seeking career minded and highly motivated individuals to join our growing Government/Court collections team.  CSI was recently awarded a very large Government/Court collections MSA.  In this Client Relationship Management role, you will work closely with Government/Court clients to ensure contract requirements are being met, solve any problems that may arise and work directly with other departments when needed to reach a resolution. Along with initial implementation planning and execution, the Client Relationship Manager will be the day-to-day point-person for the Courts. CSI is open to this role working remote.


    We value our employees and are proud to offer: Competitive Salary, Comprehensive Insurance Benefits, Advancement Opportunities, Tuition Reimbursement and 401(k) Retirement Plan.  


    • Utilize independent discretion to analyze, determine and develop efficient processes for all Government/Court related functions
    • Interact directly with all internal departments including Operations, Business Technology, Electronic Data Interface, Accounting, etc.
    • Manage and direct the implementation of all Government/Court clients
    • Responsible for independently directing and remediating audits
    • Accountable for all Government/Court determined deadlines
    • Ensure compliance with each individual court contract and SLAs
    • Determine and resolve all issues/opportunities with processes
    • Preserve Government/Court collection specific knowledge base
    • Communicate effectively with employees and clients
    • Maintain centralized Government/Court database
    • Adhere to client, company and regulatory requirements and policies
    • Perform other duties as assigned by management based on the needs of the business
    • Travel may be required


    • Government and Court collections experience
    • Experience with the Tax Offset Program and FTB Intercept Program is a preferred
    • Ability to navigate the CUBS system is preferred, but not required
    • Management experience required; management within government/court collections is preferred
    • Effective communicator including excellent written and verbal skills
    • Strong comprehension skills and detail oriented
    • Ability to prioritize and multi-task
    • Ability to maintain professionalism and confidentiality
    • Personable and tech-savvy

    Client Services, Inc. is committed to equal employment opportunities.


    Sorry the Share function is not working properly at this moment. Please refresh the page and try again later.
    Share on your newsfeed