Client Services Inc

Full-Time Call Center Operator

US-MO-St. Charles
Category
Customer Service / Agent

Overview

Full-Time Call Center Operator: $9.00 - $11.00 per hour

 

Client Services, Inc. (CSI), an 'A+' BBB Accredited call center located in St. Charles, Missouri, is seeking career-minded individuals to join our team.  The Call Center Operator at CSI answers incoming calls from various parties and transfers calls to proper departments or individuals. 

 

The hours for this position are 11am-8pm (Monday through Thursday), Friday 9am-5pm and Saturdays (1 per month) 7am-11am.

Responsibilities

  • Transfers calls to proper party and remain courteous and polite to all callers
  • Use computer and phone for long periods of time
  • Communicate effectively with employees and others you have contact with
  • Adhere to company attendance requirements and work assigned schedule
  • Adhere to client, company and regulatory requirements and policies.
  • May assist clerical department with work overflow as needed
  • May look up media and faxes to assure there is a reference number listed.
  • Other duties as assigned by management for the business needs.

Qualifications

  • Basic computer skills are required, plus 5 key
  • 1 year customer service/data entry experience preferred, and must have basic computer skills
  • Employee must communicate effectively with superiors and colleagues
  • All required tasks must be performed accurately
  • Must have concern for order, quality & accuracy, be flexible, detail oriented, and be able to work as a team
  • Be able to complete tasks in a timely manner and meet any required deadlines as given
  • High school diploma or equivalent

 

Client Services, Inc. is committed to equal employment opportunities.

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