Client Services Inc

Client Collection Support

US-MO-St. Charles
Category
Customer Service / Agent

Overview

Client Support Specialist Hourly Range Wage: $11.50/hr - $13.00/hr

 

Client Services, Inc. (CSI), an A+ BBB Accredited call center located in St. Charles, Missouri, is seeking a career-minded individual to join our team.  In-depth training will be provided as you transition into this new role.  Representing many of the largest and most sophisticated financial service organizations in the United States, CSI is seeking a personable and highly motivated individual to fill our opening as a full-time Client Support Specialist.  The Client Support Specialist will review and maintain specified client reports and logs, including settlement tracking, settlement requests and exception reporting. We value our employees and are proud to offer a competitive hourly rate and a professional work environment. Benefits include Comprehensive Insurance Benefits, Tuition Reimbursement, 401(k) Retirement Plan and an on-campus Workout Facility at a discounted price.

Responsibilities

  • Review settlement applications submitted by staff
  • Submit settlement applications to client for approval
  • Log information received from the processing of the applications
  • Interact with staff to gather required information
  • Interact with operations staff to secure counter settlement offers
  • Order and maintain credit reporting documentation
  • Customer Service/Processing
  • Create and Maintain Policies and Procedures relevant to the job-related duties
  • Document Recording of all requests to and from client
  • Use a computer for long periods of time
  • Communicate regularly with appropriate management staff regarding work volumes, customer issues and obstacles impacting completion

Qualifications

  • Prefer Minimum of one year experience in accounts receivable management
  • Analytical ability sufficient to analyze requests and input data
  • Ability to work well under pressure, meet deadlines, organize workload and maintain accurate files
  • Ability to communicate effectively both orally and in writing, in person and by telephone
  • Have strong attention to detail and accuracy
  • High school diploma or equivalent

 

Client Services, Inc. is an equal opportunity employer. 

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