Client Services Inc

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BT Project Coordinator

BT Project Coordinator

Job Locations 
US-MO-St. Charles
Category 
Customer Service / Agent

More information about this job

Overview

Client Services, Inc. (CSI), an ‘A+’ BBB Accredited call center located in St. Charles, Missouri, is seeking career minded and highly motivated individuals to join our team.  We value our employees and are proud to offer: Competitive Hourly Rate, Monthly Bonus Opportunities, Comprehensive Insurance Benefits, Management Advancement Opportunities, Tuition Reimbursement and 401(k) Retirement Plan.

 

The Business Technology (BT) Project Coordinator will work with the BT Project team to plan, initiate and manage BT projects; serve as liaison between business and technical aspects of projects; and monitor progress to assure deadlines, standards and cost targets are met. 

 

Responsibilities

  • Assist in coordinating multiple planned and active projects to assure adequate resources are available to complete projects on schedule and within budget estimates
  • Coordinates with managers, customers and suppliers as needed to properly define and set individual project scope 
  • Develop or update project plans, including information such as project objectives, technologies, systems, information specifications, schedules, funding, and staffing
  • Manage project execution to ensure adherence to budget, schedule, and scope
  • Prepare project status reports by collecting, analyzing, and summarizing information and trends
  • Coordinate recruitment or selection of project personnel
  • Develop implementation plans that include analyses such as cost-benefit or return on investment (ROI)
  • Coordinate activities of project personnel
  • Establish and execute a project communication plan
  • Identify need for initial or supplemental project resources
  • Identify, review, or select vendors or consultants to meet project needs
  • Initiate, review, or approve modifications to project plans
  • Monitor or track project milestones and deliverables
  • Negotiate with project stakeholders or suppliers to obtain resources or materials
  • Schedule and facilitate meetings related to Business Technology projects including Daily Stand Up calls
  • Confer with project personnel to identify and resolve problems
  • Monitor the performance of project team members, providing and documenting performance feedback
  • Perform risk assessments to develop response strategies
  • Submit project deliverables, ensuring adherence to quality standards

Qualifications

  • College degree and/or equivalent experience related to field.
  • Ability to use common Office Automation tools such as the Microsoft Office Suite. 
  • Knowledge of MS Project or similar project management tool. 
  • Ability to coordinate many different activities across a complex technical spectrum. 
  • Ability to coordinate with technical and non-technical staff verbally and in writing. 
  • Excellent problem solving, fact-finding, investigative, and problem solving skills are required. 
  • Ability to organize complex, multifaceted projects and integrate the work of several diverse teams. 
  • High school diploma or equivalent

Client Services, Inc. is committed to equal opportunity employment.