Client Services Inc

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Full-Time Initiator Agent

Full-Time Initiator Agent

Job Locations 
US-MO-St. Charles
Category 
Customer Service / Agent

More information about this job

Overview

Client Services, Inc. (CSI), an 'A+' BBB Accredited call center located in St. Charles, Missouri, is seeking career minded individuals to join our team. This Dialer - Initiator Agent will initiate, monitor and troubleshoot dialer campaigns as well as communicate with management or the dialer group when there are potential issues.  This position is Full-Time from 11am to 8pm Monday through Thursday and 9am to 5pm on Friday.

Responsibilities

  • Perform all job responsibilities in a timely manner to meet expected deadlines
  • Adhere to company attendance requirements and be able to work flexible schedule based on business needs
  • Use a computer for long periods of time
  • Adhere to client, company and regulatory requirements and policies
  • Communicate effectively and professionally with all managers and employees
  • Perform data entry
  • Troubleshoot basic issues/errors
  • Perform other duties as assigned by management based on the needs of the business.

Qualifications

  • Ability to work well under pressure and meet expected goals and deadlines
  • Ability to think logically
  • Possess a strong analytical background
  • Able to recognize the order of priorities without being advised
  • Work well as both an individual and a team to meet goals
  • Accuracy in work with attention to detail
  • Strong organizational and time management skills
  • Adaptable to dynamic environment
  • High school diploma or equivalent

Client Services, Inc. is an equal opportunity employer.